TO REPORT A RECALL, PLEASE LOGIN TO THE VENDOR PORTAL (tab located at the bottom of the page) AND LOOK FOR THE RED BUTTON.
GENERAL RECALL INFORMATION
A Food Recall is a mandatory action taken by a company to remove any problematic products from market shelves. Two agencies handle food product recalls: The United States Department of Agriculture and the Food and Drug Administration. The USDA is responsible for recalls related to meat, poultry and eggs. The FDA handles all other food products. If you have purchased a recalled food product, please follow the instructions given in the recall notice. To find additional information concerning recalls, please visit:
TYPE OF RECALLS:
Class I recall: Use of the product will likely cause serious illness or death.
Class II recall: Use of the product may cause temporary or reversible health effects or there is only a remote chance of serious health effects.
Class III recall: Use of the product is not likely to cause any serious health effects.
Tony’s Recall Team handles any recalls that may occur. This team consists of members from all pertinent departments including IT, Inventory Control, Purchasing, Sales, Shipping/Receiving, Transportation and Customer Service. Each member has a designated responsibility that they carry out to ensure the safety of our customers and the general population.
For more help with meat, poultry and egg products, call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (888-674-6854).
For more help with other food products, call the FDA district office consumer complaint coordinator. In Georgia, the number is 404-253-1169.